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Early Help – Locality and Community Support Service

The Locality and Community Support Service (LCSS) has been created as part of Oxfordshire County Council’s, Children’s Services Integration Programme to support partner agencies across Oxfordshire. It is a practitioner facing service (including community/voluntary sector).

NB For Early Help Assessment forms and supporting documents, Team around the Family, chronologies, etc. see Multi-Agency Toolkit

Contact details:

Name Contact
LCSS North Tel: 0345 2412703
LCSS Central Tel: 0345 2412705
LCSS South Tel: 0345 2412608

Opening Hours: 8.30 – 5pm (Mon – Thurs) 8.30am – 4pm (Fri)

Name Address Email
LCSS North Samuelson House, Tramway Rd, Banbury OX16 5AU
LCSS Central Knights Court, Between Towns Road, Cowley, Oxford, OX4 3LX
LCSS South
Abbey House, Abbey Close, Abingdon, Oxon, OX14 3JD


Find your LCSS Link Worker

Schools, nurseries, surgeries and voluntary groups all have a named LCSS Link Worker assigned to them. They provide a point of contact for discussions, concerns, information and guidance. They  work with other groups and organisations in your local area. They can alert you to concerns and help you find local support.

You can find your organisation by checking the lists below. If your organisation is not yet included, contact your area office to be assigned a link worker.

When to contact LCSS

You should contact the Locality Community Support Service if you:

  • Have emerging concerns for a child that do not require an immediate safeguarding response
  • Need support or guidance with an Early Help Assessment or TAF
  • Wish to complete a No Names Consultation

Practitioners should:

  • Discuss their concerns with the family
  • Gain advice from LCSS ideally with family’s knowledge
  • If you wish to discuss a concern without a family’s consent you can gain advice via a No Names Consultation only
  • Refer to the Threshold of Needs Matrix before calling

If LCSS are supporting you with a family and immediate safeguarding concerns arise, you must still call the MASH immediately on 0345 050 7666

Community Around the School Offer (CASO)

These documents set out the Community Around the School Offer to educational settings within Oxfordshire.

The LCSS, School Health Nurses, CAMHS and additional partner agencies are working closely together to avoid duplication and to ensure schools know who to contact and when.  This offer pulls together the resources already available to your schools within the local community, with LCSS leading on the co-ordination of any Community around your Schools meeting as and when required.