Toggle Contrast
Leave This Site

Locality and Community Support Service (LCSS) – Named conversations

The No Names Consultation ended on 31st August 2023

Please read here for the Locality and Community Support Service Update from the 1st September 2023

LCSS provide named conversations for professionals to discuss Strengths & Needs, Team Around Family Meetings, and give information on other supports in the community for a particular child. Named conversations replace No Name Conversations and you will need to share the name of the child with us.

Named conversations with LCSS should take place with the family’s knowledge –please make use of the Early help guide to support conversations to explain what Early Help is, who LCSS are and how their information will be stored.

We want professionals to have open, empathic and needs led conversations with families. This can be best supported by a named conversation which can help professionals plan next steps to support improved outcomes for children. Ensure you speak to the family so they are aware you are calling us.

What if the family decline?  Professionals should signpost other services as appropriate and may also encourage engagement with other sources of support.  You may also need to review this decision by the family with your designated safeguarding lead, considering the Threshold of Needs and the impact on the child should no support be undertaken.

You can contact your link worker via the following ways:

  • Your locality workers mobile (If you don’t know then please contact LCSS main number)
  • LCSS Telephone number – 0345 2412705
  • LCSS email:

Opening Hours: 8.30am – 5pm (Mon – Thurs) 8.30am – 4pm (Fri)