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Important Changes to the Locality and Community Support Services

Date: Monday, 21st Mar 2022 | Category: General


There is now one number to remember for both Locality and Community Support Services  (LCSS) and Multi-agency Safeguarding Hub  (MASH): 0345 050 7666.

You’ll be put through to the Customer Services Team where you can opt for either a No Names Consultation or if you need to refer a child for a social care assessment, you can opt for the MASH.

Locality and Community Support Services will be providing the No Names Consultations as part of their duty system instead of calling your link worker directly. If in the course of the call, it becomes clear that a MASH enquiry is needed for the child, the LCSS worker will guide you to a MASH worker to pick up the call without undue duplication.