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Making a Referral

To Report a Concern

To report a concern of abuse or neglect, please contact the Multi-Agency Safeguarding Hub (MASH) on 0345 0507666.

Or you can email the MASH on mash-childrens@oxfordshire.gcsx.gov.uk

If you want to speak to someone about an already open case, contact the relevant Children’s Social Care Assessment Team;

  • Oxford City – 01865 328563
  • North Oxfordshire (including Banbury, Witney, Bicester, Carterton and Woodstock) – 01865 323039
  • South Oxfordshire (including Faringdon, Wantage, Thame, Abingdon, Didcot and Henley) – 01865 323041
  • Emergency Duty Team – 0800 833 408

John Radcliffe Hospital Assessment Team – 01865 221236 (for antenatal safeguarding concerns and issues concerning children in the hospital)


For the procedure in Oxfordshire for escalation and whistleblowing, please see the OSCB procedure


If you are not sure whether to make a referral

You can contact the Locality and Community Support Service (LCSS) and request a ‘no names’ consultation (meaning you don’t give the child’s name). You can then discuss the situation with them and they will advise you on what to do next. If a referral needs to be made, they will advise you of this:

LCSS North: 0345 241 2703

LCSS Central: 0345 241 2705

LCSS South: 0345 241 2608


Child Sexual Exploitation

If a child or young person has made a disclosure regarding sexual exploitation or if you think a child may be at risk of being sexually exploited, please contact the Kingfisher Team on 01865 309196. . Out of hours calls to this number will be diverted to the Thames Valley Police Referral Centre.


LADOs and School Safeguarding Team

To report an allegation against a person in a position of trust, please contact the LADO and Schools safeguarding team

Schools Safeguarding Team: 01865 810603


Inter-agency Procedures

Please visit the link for copies of the OSCB multi-agency procedures.

This includes topics such as:

  • Private fostering
  • child sexual exploitation
  • female genital mutilation
  • disabled children
  • forced marriage
  • children missing education.

Link to the Procedures manual